Read the evidence with its boundaries. These are saved research components, including revisions. A scoped coordinator review checks selected evidence; it does not certify every claim, a complete jurisdiction, current law or individual applicability. Dates and access limits remain attached to the records.
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SettleADebt C_ZA PASS-09 — four bounded consistency repairs
These repairs change only citations, source-status wording and locator precision. They do not alter any fee amount, formula, service predicate, refund conclusion, legal-force conclusion or broader P07 hold.
Repair 1 — aftercare source linkage
Replacement for C_ZA-P07-C021
C_ZA-P07-C021 — corrected source link only: The 2018 guideline’s aftercare formula—5% of the distributable amount or R450, whichever is less—and its requirement that aftercare services be rendered in the relevant post-Month-2 month remain supported by C_ZA-P05-C015 and C_ZA-P05-S004, zero-based PDF P2. C_ZA-P07-S003 is the same NCR Guideline 001/2018 and supports the same proposition at zero-based PDF P2. C_ZA-P05-S003 is the separate Schedule 2 application-fee/inflation document and is not aftercare authority. No change is made to the formula, service predicate, February 2018 date, exclusive-of-VAT treatment or current-force holds. NCR+1
Replacement for P07 coverage row G2-07
| Row |
Category |
Status |
Corrected finding and references |
Remaining gap |
| G2-07 |
Aftercare — lesser of 5% of distributable amount or R450, with service-rendered predicate |
partial |
Retain C_ZA-P05-C015. Correct source lineage to C_ZA-P05-S004 PDF P2, which is also C_ZA-P07-S003 PDF P2. Remove C_ZA-P05-S003 as formula authority. C_ZA-P09-C001. |
Current binding force, incorporation and evidence that aftercare was actually rendered remain unresolved. |
The source correction does not reopen or recalculate any of P05’s dated examples.
Repair 2 — exact 2025/26 annual-report gap reference
Replacement for P07 coverage row G3-08
| Row |
Audit issue |
Status |
Corrected finding and references |
Exact next action |
| G3-08 |
NCR Annual Report 2025/26 |
unresolved |
C_ZA-P07-S023 was search-result metadata indicating an “NCR Annual Report 2025/26” listing on the dtic entity-annual-reports page. The report body was not obtained; direct opening of the page failed. Cite C_ZA-P09-C002 and C_ZA-P09-S003, not P07 C038. No 2025/26 fee, enforcement or currentness finding follows. DTIC |
Obtain the direct official report body in a later authorised pass and read the relevant fee/compliance passages before making any 2025/26 substantive claim. |
P07 C038 disposition
P07 C038 remains unchanged as a broad scope/parent hold. It is not evidence for the failed 2025/26 annual-report retrieval and should no longer be cited in G3-08.
The separately verified 2024/25 NCR practice finding remains dated to that report only. Its relevant passage is at zero-based PDF P44, printed page 43, with continuation at zero-based P45, printed page 44. It records 2024/25 compliance practice and does not fill the 2025/26 evidence gap. DTIC+2
Repair 3 — bounded registration-condition search statement
Replacement for C_ZA-P07-C011
C_ZA-P07-C011 — corrected bounded wording: The September 2025 NCR guideline reproduces one general condition concerning changes to a debt counsellor’s contact information and eligibility circumstances. The NCR’s generic public register page states that conditions of registration may be obtained from the NCR upon written request. P07 did not obtain the complete current fee-related conditions in its evidence set, and no request was made. These sources do not establish that a written request is the exclusive means of access or that no other public official copy exists. No fee-incorporation clause was identified in the material actually read. C_ZA-P09-C003–C004. NCR+1
Replacement for P07 coverage row G3-05
| Row |
Audit issue |
Status |
Corrected finding and references |
Exact next action |
| G3-05 |
Current generic fee-related conditions of registration |
partial |
Sections 4.2–4.3 of the September 2025 guideline confirm the general statutory obligation to comply with conditions and reproduce a contact-information condition. The generic register note says conditions may be obtained by written request. The current full fee-related conditions were not obtained in this evidence set. C_ZA-P09-C003–C004. |
In a separately authorised source pass, locate a published current generic conditions body or another official instrument expressly incorporating the fee guideline. Do not infer absence or exclusivity from the register note. |
No NCR request, provider search, named licence lookup or contact occurred.
Repair 4 — September 2025 guideline locator and image-status honesty
Replacement for P07 source row S015
| Source identity |
Corrected pinpoint and read status |
| C_ZA-P07-S015 — NCR, Guideline on Compulsory Requirements for Debt Counsellors to Update Their Contact Information with the NCR, 004/2025, September 2025. Full URL: https://www.ncr.org.za/documents/Guidelines/Guideline%20September%202025.pdf |
Sections 4.2 and 4.3 are on zero-based PDF P1. Their text was read from the parsed official PDF body. The attempted page screenshot returned a website verification page rather than the PDF image; therefore the printed page label is unverified, and no pixel inspection of that page is claimed. The source supports the quoted general obligation and contact-information condition only; it does not supply a fee-incorporation clause. NCR+1 |
The earlier “printed p2” locator is withdrawn because the printed label was not established from a successfully viewed primary page image.
P09 source and evidence register
Fresh P09 access occurred on 26 October 2026 PDT / 27 October 2026 UTC. Exact individual source-access times were not logged and remain unknown.
| P09 source |
Prior identity and complete literal URL |
Actual P09 read/reuse status |
Exact locator and page-label bounds |
| C_ZA-P09-S001 |
P05 S003 — NCR, Schedule 2: Prescribed Fees. https://www.ncr.org.za/documents/pages/national_credit_regulations/Schedule%202-prescribed%20fees.pdf |
Fresh body and page image read. Used only to confirm that P05 S003 concerns the R50 application fee and annual-inflation clause, not aftercare. |
Items 2 and 5, zero-based PDF P0. No separate printed page label appears in the standalone file; printed page is unverified/not shown. NCR+1 |
| C_ZA-P09-S002 |
P05 S004 / P07 S003 — NCR, The Debt Counselling Fee Guidelines 2018, 001/2018. https://www.ncr.org.za/documents/Circulars/debt%20counselling%20fee%20structure%20guideline.pdf |
Fresh body read and page image inspected. Correct aftercare authority. |
Aftercare row, zero-based PDF P2; internal printed page 2. It states 5% of the distributable amount or maximum R450, whichever is less, and payment in a post-Month-2 month in which aftercare services are rendered. NCR+1 |
| C_ZA-P09-S003 |
P07 S023 — dtic, Entity Annual Reports page. https://www.thedtic.gov.za/media-room/parliamentary-presentations/entity-annual-reports/ |
Fresh search-result metadata located; direct page body fetch failed. No NCR 2025/26 annual-report PDF was opened. |
Search metadata listed “National Credit Regulator (NCR) Annual Report 2025/26.” No article, paragraph, PDF index or printed page was available. This is metadata/failure evidence only. DTIC |
| C_ZA-P09-S004 |
P07 S010 — NCR/dtic, NCR Annual Report 2024/25. https://www.thedtic.gov.za/wp-content/uploads/NCR-Annual-Report-2024_2025.pdf |
Fresh selected body and images read. Included only to preserve the boundary between obtained 2024/25 evidence and the missing 2025/26 body. |
Debt-counselling compliance passage at zero-based PDF P44 / printed page 43; continuation at zero-based P45 / printed page 44. DTIC+2 |
| C_ZA-P09-S005 |
P07 S015 — NCR, Guideline on Compulsory Requirements for Debt Counsellors to Update Their Contact Information with the NCR, 004/2025. https://www.ncr.org.za/documents/Guidelines/Guideline%20September%202025.pdf |
Fresh parsed official PDF text read. Screenshot attempt failed with a verification page. No pixel claim. |
Sections 4.2–4.3, zero-based PDF P1. Printed page label unverified. NCR+1 |
| C_ZA-P09-S006 |
P07 S016 — NCR, generic Debt Counsellors register page. https://ncr.org.za/register_of_registrants/registered_dc.php |
Fresh generic HTML note read. No name, licence or provider was queried. |
HTML line 148: conditions of registration “may be obtained from the NCR, upon written request.” PDF index and printed page are not applicable. NCR |
Atomic P09 claims
| Claim ID |
Exact bounded proposition |
Evidence and pinpoint |
Continuing limit |
| C_ZA-P09-C001 |
The correct historical source for the 2018 aftercare formula and service predicate is P05 S004 / P07 S003, zero-based PDF P2; P05 S003 is Schedule 2 and is not aftercare authority. |
P09 S001 P0; P09 S002 P2/printed 2. NCR+1 |
No change to amount, VAT treatment, timing, formula or current legal-force status. |
| C_ZA-P09-C002 |
P07 S023 supplied only metadata indicating a possible NCR 2025/26 annual-report listing; neither P07 nor P09 obtained the report body. |
P09 S003. DTIC |
No 2025/26 fee, enforcement or currentness finding may be drawn. |
| C_ZA-P09-C003 |
The NCR register note states that conditions may be obtained by written request; it does not establish that this is the exclusive access route. |
P09 S006, HTML line 148. NCR |
Other official public copies are neither proved nor ruled out. |
| C_ZA-P09-C004 |
P07 did not obtain a complete current fee-related conditions body; the September 2025 guideline reproduces only the identified contact/eligibility condition in §§4.2–4.3. |
P09 S005, zero P1. NCR |
No fee-incorporation clause was established; no request was made. |
| C_ZA-P09-C005 |
The September 2025 guideline locator is zero-based PDF P1; the printed page label was not verified because the screenshot returned a verification page. |
P09 S005. NCR+1 |
Parsed text is not represented as page-image inspection. |
| C_ZA-P09-C006 |
These four repairs do not modify P07’s substantive fee-currentness conclusions or any broader ministerial, amount, inflation, condition, withdrawal, refund, review, private-remedy, provincial, A097, A098 or country hold. |
P09 C001–C005 and supplied P07 record. |
Citation and wording repairs only. |
Complete old-to-new crosswalk
| Group |
Prior record |
Prior wording/problem |
P09 replacement or disposition |
| G1 |
P05 S003 |
Was incorrectly linked by P07 C021 as aftercare support |
Identify only as Schedule 2 R50/inflation source; remove from aftercare linkage. P09 C001 |
| G1 |
P05 S004 |
Correct 2018 fee-table source |
Retain as aftercare formula source at zero P2/printed 2. P09 C001 |
| G1 |
P05 C015 |
Correct aftercare claim |
Retain unchanged. |
| G1 |
P07 S003 |
Same 2018 guideline as P05 S004 |
Retain as current-pass source at zero P2. |
| G1 |
P07 C021 |
Said P05 C015/S003 |
Replace S003 with P05 S004; retain all substantive wording and holds. |
| G1 |
P07 G2-07 |
Correct formula but inherited bad source link |
Replace finding references as shown in the corrected cell above. |
| G2 |
P07 S023 |
Search metadata/failed-body source |
Retain that status explicitly; do not treat as annual-report body evidence. P09 C002 |
| G2 |
P07 G3-08 |
Cited P07 C038 for the 2025/26 report gap |
Replace with P09 C002/P09 S003. |
| G2 |
P07 C038 |
Broad scope/parent hold |
Retain unchanged, but remove as support for G3-08. |
| G2 |
P07 S010 |
Actual 2024/25 annual report |
Retain as dated 2024/25 practice evidence at zero P44/printed 43 and continuation P45/printed 44. |
| G3 |
P07 C011 |
Said complete conditions were available only on request |
Replace with bounded “may be obtained upon written request; full fee-related conditions not obtained in this evidence set.” P09 C003–C004 |
| G3 |
P07 G3-05 |
Said conditions were unavailable without request |
Replace with “not obtained in this evidence set; no exclusivity or absence conclusion.” |
| G3 |
P07 S016 |
Generic register note |
Retain exact “may be obtained” wording; do not strengthen it. |
| G4 |
P07 S015 |
Listed §§4.2–4.3 at P1 but claimed printed p2 despite failed screenshot |
Retain zero P1 and exact sections; mark printed page label unverified and parsed-text-only. P09 C005 |
Granular repair coverage
G1 — Aftercare linkage
| Row |
Subquestion |
Status |
Finding |
Remaining action |
| G1-01 |
Correct P05 source ID |
answered |
P05 S004, not S003. C001 |
None |
| G1-02 |
Correct P07 current-pass source |
answered |
P07 S003 is the same guideline, P2. C001 |
None |
| G1-03 |
Preserve P05 claim |
answered |
P05 C015 remains unchanged. |
None |
| G1-04 |
Formula/currentness effect |
answered |
No substantive change or recalculation. C006 |
Preserve existing holds |
G2 — Annual-report gap
| Row |
Subquestion |
Status |
Finding |
Remaining action |
| G2-01 |
Identity of P07 S023 |
answered |
Metadata listing plus failed body access. C002 |
None for status identity |
| G2-02 |
2025/26 substantive conclusion |
unresolved |
No report body obtained. C002 |
Obtain direct official PDF |
| G2-03 |
P07 C038 cross-reference |
answered |
Remove from G3-08; retain as broad hold. |
None |
| G2-04 |
2024/25 practice source |
answered as dated evidence |
P07 S010 remains valid for 2024/25 only. |
Do not extrapolate to 2025/26 |
G3 — Conditions search bound
| Row |
Subquestion |
Status |
Finding |
Remaining action |
| G3-01 |
Register-note wording |
answered |
Conditions “may be obtained” by written request. C003 |
None |
| G3-02 |
Exclusive access route |
unresolved/not established |
No exclusivity follows. C003 |
Locate any public official conditions body if later authorised |
| G3-03 |
Full fee-related conditions |
unresolved |
Not obtained in P07/P09 evidence set. C004 |
Obtain published current conditions or incorporating instrument |
| G3-04 |
Fee-incorporation clause |
unresolved |
September 2025 guideline contains no such clause in the read sections. C004 |
Preserve incorporation hold |
G4 — Locator honesty
| Row |
Subquestion |
Status |
Finding |
Remaining action |
| G4-01 |
Zero-based PDF location |
answered |
§§4.2–4.3 are on P1. C005 |
None |
| G4-02 |
Printed page label |
unresolved |
Not verified from a successful page image. C005 |
Do not state a printed page number |
| G4-03 |
Pixel/image claim |
answered negatively |
Screenshot returned verification page; no pixel inspection claimed. C005 |
No repeat/bypass attempt |
| G4-04 |
Parsed-text evidentiary use |
answered |
Parsed official PDF body supports the quoted sections. C004–C005 |
Keep source-status qualification visible |
Exact remaining holds
| Hold |
Status after P09 |
| Ministerial adoption under NCA §45(5)(c) |
Unresolved and unchanged |
| Current 2026 fee amounts and caps |
Unresolved and unchanged |
| Schedule 2 annual-inflation implementation |
Unresolved and unchanged |
| Complete generic fee-related registration conditions |
Unresolved and unchanged |
| Incorporation of every 2018 fee cell |
Unresolved and unchanged |
| Final reckless-lending-fee withdrawal/adoption instrument |
Unresolved and unchanged |
| Current 60-business-day refund or 75% withdrawal rule |
Unresolved and unchanged |
| Post-October-2025 final fee-review result |
Unresolved and unchanged |
| Private consumer remedy, contract consequence or refund entitlement |
Deferred and unchanged |
| P06 PDA and P08 CPA/ECTA conclusions as accepted premises |
Not adopted; separate review remains |
| Whole-country, A097 and A098 acceptance |
Held |
Provincial/local holds
| Province |
Status |
| Eastern Cape |
Unexamined; held |
| Free State |
Unexamined; held |
| Gauteng |
Unexamined; held |
| KwaZulu-Natal |
Unexamined; held |
| Limpopo |
Unexamined; held |
| Mpumalanga |
Unexamined; held |
| Northern Cape |
Unexamined; held |
| North West |
Unexamined; held |
| Western Cape |
Unexamined; held |
No national source is converted into all-provincial or local verification.
Counts and self-check
| Item |
Actual displayed count |
| P09 source-register rows |
6 |
| P09 atomic claims |
6 |
| Old-to-new crosswalk rows |
14 |
| Four-group coverage rows |
16 |
| General remaining-hold rows |
11 |
| Province rows |
9 |
| New examples |
0 |
| New calculations |
0 |
| New fee, refund, award, permission or deadline determinations |
0 |
Consistency check
- The aftercare source is now correctly linked to P05 S004/P07 S003 PDF P2.
- P05 S003 remains solely the Schedule 2 R50/inflation source.
- The 2025/26 annual-report gap is tied to P07 S023/P09 C002, not P07 C038.
- The obtained 2024/25 report remains dated practice evidence only.
- “May be obtained by written request” is not rewritten as “available only by request.”
- No absence of another public conditions body is claimed.
- September 2025 guideline §§4.2–4.3 remain at zero P1.
- Its printed page number is now marked unverified.
- Parsed text is not represented as pixel inspection.
- No failed screenshot was retried or bypassed.
- P07’s substantive conclusions and all broader holds remain unchanged.
- No named provider, registrant, licence, person, borrower, property or case was searched.
- No contact, request, filing, complaint, site change or local-file write occurred.
END C_ZA PASS-09