Contact the reporting company and the business that supplied the disputed information; do not expect automatic deletion.
Name the error precisely
The CFPB explains that correcting a credit-report error generally involves both the reporting company and the business that supplied the information.
Make a focused list of the entries and facts you believe are wrong. A disagreement about a collection notice is a separate process, even when it concerns the same account.
- Save the report you reviewed.
- Mark the particular entry or amount in question.
- Write a short explanation of why it seems inaccurate.
- Keep relevant statements or payment records together.
Prepare a clear dispute
Use the CFPB's official guidance to understand where and how to send the dispute. Explain the issue in your own words and keep copies of supporting documents.
This guide does not submit a dispute, decide the result or provide one investigation period for every situation.
- Identify the specific correction you are requesting.
- Use copies of relevant records and retain originals.
- Keep a copy of the dispute and any acknowledgment.
- Record responses from the reporting company and the information supplier separately.
Review the response without assuming the outcome
A dispute is not a promise that an entry will be deleted or that a score will rise. Read the response and compare it with the issue you raised.
If the problem remains unclear, the official CFPB resource describes further help. Court papers still need their own response; a credit-report dispute is not a court filing.
- Check whether the response addresses your actual question.
- Keep any updated report with the earlier version.
- List what remains inaccurate or unexplained before seeking more help.
Keep going
Sources for this page
- Consumer Financial Protection Bureau: How do I dispute an error on my credit report?
- Consumer Financial Protection Bureau: What information does a debt collector have to give me about a debt they’re trying to collect from me?
- Consumer Financial Protection Bureau: What should I do if I’m sued by a debt collector or creditor?
Selected public guidance checked October 29, 2026. Source guidance is general; laws, contracts, program terms and individual circumstances can change the result. How we use sources.